Customer information stays tied to customer service.
Outlaw Industrial LLC uses customer information to respond to facility service requests, coordinate active work, and communicate with customers who choose to contact us.
Information we collect
We may collect your name, company name, email address, phone number, service address or general location, and the details you choose to provide about janitorial, supply, maintenance, or facility service needs.
If you call, text, email, or submit a form, we may keep records of that communication so we can respond, provide service, schedule work, answer questions, and maintain accurate customer history.
How we use information
We use customer information to respond to inquiries, provide quotes, coordinate service, deliver supplies, schedule site visits, resolve account questions, and communicate about work that a customer has requested or is already receiving.
Outlaw Industrial does not use text messaging for promotional or marketing campaigns. Text messages are used for customer care, customer-initiated conversations, service coordination, scheduling, and account-related communication.
SMS consent and phone numbers
If you text Outlaw Industrial, ask us to contact you by text, or choose SMS communication through a form or direct conversation, we may reply by text about your request or active service relationship.
Mobile phone numbers, SMS opt-in records, and SMS consent details are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent are used only to support Outlaw Industrial customer communications and the service providers necessary to deliver those messages.
When information may be shared
We may share limited information with service providers who help us operate the business, such as website hosting, form processing, phone and messaging systems, scheduling, accounting, or customer support tools. These providers are used to perform services for Outlaw Industrial and are not authorized by us to use customer information for unrelated marketing.
We may also disclose information if required by law, to protect our rights, to prevent misuse of our services, or as part of a legitimate business transfer involving Outlaw Industrial.
Your choices
You can opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance, call us at 307-677-4232, or email will@outlawindustrial.com.
You may also contact us to request an update or correction to your customer contact information.
SMS terms
Our customer text message terms are available at outlawindustrial.com/sms-terms.